Privacy Policy

1. Introduction

BuzzNeuron ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including UpKeep360, SpaceDeckIO, and our AMC services.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Account Information: Name, email address, phone number, company name
• Contact Information: Mailing address, billing address
• Usage Data: How you interact with our services, features used, time spent
• Technical Data: IP address, browser type, device information, operating system
• Content Data: Files, documents, and data you upload to our services

2.2 Automatically Collected Information

We automatically collect certain information when you use our services:

• Log files and analytics data
• Cookies and similar tracking technologies
• Device and browser information
• Usage patterns and preferences

3. How We Use Your Information

We use your information for the following purposes:

• Service Provision: To provide, maintain, and improve our services
• Account Management: To create and manage your account
• Communication: To send you important updates, notifications, and support
• Security: To protect against fraud, abuse, and security threats
• Analytics: To understand usage patterns and improve our services
• Legal Compliance: To comply with applicable laws and regulations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our services
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: When you have given us explicit consent to share your information

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure data centers and infrastructure

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or regulatory purposes.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Opt out of certain communications and data processing

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience and analyze usage. You can control cookie settings through your browser preferences. Note that disabling cookies may affect the functionality of our services.

9. Third-Party Services

Our services may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you use.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

11. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: connect@buzzneuron.com
• Website: Contact Us